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Phone Systems

PW Computers are partners with 3CX.

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard – making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP PBX / PABX offers numerous benefits:

  • Easier to install & manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improve productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring – phones use computer network, easy hot desking!    
  • Delivery mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones - no vendor lock in
  • Receive & Make calls via the standard PSTN using VOIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or the Skype gateway!

 

Slash your PBX costs with 3CX Phone System HOTEL Edition

Switch to a VoIP phone system and halve your Hotels phone & PBX bill!

3CX VoIP Phone System is a modern, software based VoIP Hotel PBX that is easy to manage and very cost effective to buy. It includes special hotel features and allows you to replace your old and expensive Mitel, Nortel, NEC, Siemens or other Hotel-PBX. You can easily re-use the existing analog phones in your hotel rooms - there is no need to upgrade them to IP phones.

You will cut your phone bill in half, and do away with any Hotel PBX maintenance costs and/or lease rates.

Key benefits

  • Cut phonebill in half by using VoIP for outbound calls
  • Re-use your analog phones in your hotel rooms
  • Display guest name on reception, room service, management phones
  • Provides wake up calls, checkin/checkout, Do Not Disturb
  • Maid status allows housekeeping to set room status via phone 
  • Integrates with many Property Management Systems via several interfaces
  • Includes an easy to use Web Interface for Hotel staff
  • Print log of calls made during Guest's stay

3CX Hotel Module Versions

The 3CX Hotel Module is an optional module for 3CX Phone System and turns it into a full featured Hotel PBX. The 3CX Hotel module is available with or without PMS (Property Management System) integration. The standard hotel module has a Web interface that allows Hotel staff to perform all hotel functions via an easy to use web interface, accessible from anywhere in the hotel network. The 3CX Hotel Module with PMS integration allows integration with many Hotel Software systems, via a number of interfaces.

 

3CX

Features: Free edition vs Commercial editions

3CX Partner

 

FREE Edition

Commercial Editions

Licensing
Price Free From €295/$375
Support N/A From €150/$185
Extensions Unlimited Unlimited
Number of simultaneous calls supported 4 4->256
General Phone System Features
Call Logging
Call Reporting
Blind Call Transfer
Attended Call Transfer
Call Forward on Busy
Call Forward on No Answer
Call Routing (DID)
Caller ID
Conference Calling
Auto Attendant / Digital Receptionist
Voice Mail
Music on Hold
Ring Groups
Hunt Groups
Central Phonebook
Call Parking  
Call Pickup  
Call Queueing  
Call Recording  
Dial by Name  
MWI - Message Waiting Indicator  
BLF Status Updates  
Conference Rooms  
Intercom  
Paging  
Management and Scaleability
Web-based management console
Configuration wizard
Real Time Web-based System Status
Integrated Web Server
Automated Restore and Backup
Firewall Friendly Configuration of External Extensions via Tunnel
Microsoft Windows Server 2003 Certified
Integrated Enterprise Database (PostgreSQL)
Ability to Run as Windows 2008 Virtual Machine
Ability to Run as VmwareVirtual Machine
Supports Windows Clustering
Automatic Phone Provisioning
Allow Users to Configure their Own Extension Settings
Unified Communications and Mobility
Myphone Self-Service User Portal
Receive Voice Mail via Email
Public SIP ID for Extensions
3CX Tunnel for Easy Remote Connections
Advanced forwarding rules based on caller ID, time & type of call
Integrate Branch Offices with 3CX Bridge  
Standards-based Presence Information  
Integrated Fax Server  
Receive Faxes via Email as PDF  
3CX VOIP Client
Compact Windows System Tray Applet
Tunnel all VOIP Traffic over a Single Port
Place Calls
Transfer Calls
Shows Incoming Calls
Shows Caller ID
Shows Personal Call History
Divert Calls to Voice Mail  
TAPI Driver for Integration with Microsoft Outlook  
Queue Monitoring  
Shows Status of Other Extensions  
Run as Presence Monitor in Combination with Deskphone  
3rd Party Application Integration
Microsoft Outlook  
Salesforce Integration  
HTTP API to Integrate with any Web CRM  
Microsoft Exchange 2007 UM  
SIP Standards Support
Fully Supports RFC 3261
SIP Forking
Establish Standards-based SIP Trunks with other SIP Servers  
Devices and Providers
Supports SIP Hardware Phones
Supports SIP Software Phones
Supports Leading SIP / VOIP Gateways
Supports Sangoma cards
Supports Popular SIP /VOIP Providers
SIP Trunking Support
Create Free Communication Links to other 3CX Systems  
Create Free Communication Links to other SIP Servers  
Codecs (Voice Compression)
G711 (a law and u law)
GSM
Speex
Ilbc
G729 *1  
Customer Service and Support
Wiki
Community Forums (no 3CX Support)
Email Support *2  
Live Chat Support*3  
3CX Partner Forum (only for 3CX Resellers)  
3CX Partner Support Portal (only for 3CX Resellers)  

 Contact Us for More Information on 3CX.

 
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